For any faults or emergencies, you will have to contact NIE directly.
If your electricity goes off, start by checking to see if it's a power cut or a fault in your home. The easiest way to do this, is to look to see if your neighbours still have electricity. If they don't then it is a power cut, you will need to contact NIE. If they do then, it could be a fault in your home with a faulty appliance.
NIE T&D are responsible for operating and maintaining the electricity network in Northern Ireland.
NIE Transmission & Distribution
Any power cuts or faults in supply? Call:
03457 643 643
For any faults or emergencies, you will need to contact Phoenix Gas directly.
If you think you smell gas:
Do Turn off your gas supply
Do extinguish all naked flames
Do not use matches
Do not smoke
Call the 24-hour gas emergency service
0800 002 001
If you suspect any faults in your supply and/or tampering then please call
028 8644 0435